These Terms and Conditions govern the use of services provided by Lionheart Security. By engaging our services, clients agree to comply with the terms set out below.
Services
Lionheart Security provides professional security solutions tailored to client needs. The scope, duration, and nature of services will be detailed in the service agreement or contract entered into with each client.
Client Responsibilities
Clients are responsible for providing accurate information, safe working conditions, and timely instructions to enable our team to deliver services effectively. Clients must not request or require our personnel to perform tasks outside their security-related duties.
Staff and Conduct
All Lionheart Security personnel are trained, licensed, and bound by professional codes of conduct. Clients agree to treat our staff with respect and ensure they operate in a safe environment while on duty.
Confidentiality
Lionheart Security respects the confidentiality of client information and will not disclose sensitive details without consent, except where required by law.
Liability
While every effort is made to provide reliable protection, Lionheart Security is not liable for losses or damages beyond the reasonable scope of contracted services, unless negligence is proven under applicable law.
Payments
Fees for services are set out in client agreements. Payments must be made in accordance with the agreed terms. Late payments may incur penalties or suspension of services.
Termination
Either party may terminate the agreement with written notice, subject to the conditions outlined in the service contract. Lionheart Security reserves the right to withdraw services in cases of non-payment or unsafe working conditions.
Policy Updates
Lionheart Security may update these Terms and Conditions from time to time. Updates will be posted on our website or communicated directly to clients.
Governing Law
These Terms and Conditions are governed by the laws of Victoria, Australia, and any disputes will be subject to the jurisdiction of its courts.